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email support

Ask us about your TalkTalk email account and Webmail.

Link my email to my account

Jshaskins
First Timer
Private Message TalkTalk
Message 2 of 2

I have two talktalk emails and a broadband service. When you changed to webmail be if the emails was orphaned as you didn’t link it to my account. After about 5hrs of online chat and 1hr on the phone the email is working on webmail but I cannot get it to work via iPhone/iMac etc as it looks like it’s still not associated with my main account. So frustrating. It won’t let me add it via manage mailbox, only create a new email.

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fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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