Diana PM'd me saying:
"I cannot find 'My Folders' at all.
It was formerly under inbox, spam, trash, etc. So I can put emails in folders but not get them out again.
And where I used to have names I now have only logos."
To which I responded:
"At the bottom of the screen directly under those logos that represent the standard folders is what looks like a book icon. Select that and the folder names will appear."
The icon at the foot of the Folder view is a toggle icon that will open and close the folder view i.e. Switch between an Icons only view for the standard folders and a named folders view that includes the year by year Archive folders and the user created My folders.
In TalkTalk Mail the 'My folders' that appears below the standard folders is not a real folder it's a virtual folder and cannot be deleted. The 'My folders' name is preceded by a chevron icon and if that chevron is pointed to the right then select it to expand the user folders created below the 'My folders' name. These are all sub-folders of the virtual My folders.
If you deleted one of your user folders, that's a sub-folder of My folders, then that sub-folder would be moved to the Trash folder as a sub-folder of Trash. So select the chevron pointing right that's in front of the Trash folder name to display any sub-folders that are now in Trash. You can use the Move action to restore the folder to My folders.
If I've misunderstood what you're describing then please do explain more and perhaps upload a screenshot so I can see what you mean.
