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email support

Ask us about your TalkTalk email account and Webmail.

Loss of email service

SteveGriggs
First Timer
Private Message TalkTalk

on ‎02-08-2025 12:02 PM

Message 2 of 2

Have been a talktalk broadband customer for many years. Have a talktalk email address but registered on account with a Gmail address. 

I assume this is why I have lost the ability to send emails.

I'm assured this is being looked into and will be rectified soon.

I hope  so.

 

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fr8ys
Community Star
Private Message TalkTalk

on ‎02-08-2025 12:16 PM

Message 1 of 2

It's nothing to do with registering with a Gmail address.

 

There is a major incident that is being worked on to resolve things.

 

Have you received an email about transferring to Everymail or fi you see a banner when accessing Webmail?

 

If so please Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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