Loss of email service

[SteveGriggs]

Have been a talktalk broadband customer for many years. Have a talktalk email address but registered on account with a Gmail address. 

I assume this is why I have lost the ability to send emails.

I'm assured this is being looked into and will be rectified soon.

I hope  so.

[fr8ys]

It's nothing to do with registering with a Gmail address.

There is a major incident that is being worked on to resolve things.

Have you received an email about transferring to Everymail or fi you see a banner when accessing Webmail?

If so please Please see here for information. 

https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...

Please post back once you have completed the required information so support staff can action for you.

Thank you