cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Loss of emails from my bank which used to arrive no problem. Safe sender settings?

IceBlue
First Timer
Private Message TalkTalk
Message 2 of 2

For some reason, messages from my Bank are now bouncing back to them. They always used to arrive regularly with no problem  - although they always went to my spam box and I had to move them across manually. Now they appear to be permanently blocked for some reason.  My email address hasn't changed and is correct on their system. Is there a place where I can mark such email addresses as a 'safe sender'?

0 Likes
1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi IceBlue,

 

How are you getting on, are the emails still not getting through?

Chris

0 Likes