Mail Boxes/My Folders

[Bja081740]

My Folders have disappeared I cannot find them, How do I get them back? Give me a clue. The the left side of my inbox has changed. Help, Help....Brian

[Gondola]

Hi @Bja081740 

If the left side folder view is displaying icons only for the standard folders then My Folders will not be shown. Look below the standard folder icons for a book icon and select that icon as it will toggle the folder view to folder icons and names. The full folder view will show your My Folders and below that will be the individual folders that you have created. A right facing chevron indicates that there are sub-folders present. Select that chevron to expand to show sub-folders.

I trust that helps you.