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email support

Ask us about your TalkTalk email account and Webmail.

Mailbox shutting down

JaniceT1
Popular Poster
Private Message TalkTalk

4 hours ago

Message 2 of 2

I have received an e mail from the member portal telling me my mailbox will be shutting down on 5th December and giving me a link to update the mailbox.

 

Is this a genuine mail and is it safe to use the link?

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

4 hours ago

Message 1 of 2

It's spam.  If you hover over the recipient it won't have a TalkTalk email address

 

TalkTalk have requested that spam mail be reported to them.
How to do this can be found here
https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/30....
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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