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email support

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Moving emails to files

Pierre12
First Timer
Private Message TalkTalk
Message 5 of 5

Why is it that I can no longer move emails to files?

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4 REPLIES 4

Message 1 of 5

@dbgacc, have you tried the right click trick outlined by Fr8ys above?

Gliwmaeden2, a fellow customer.
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dbgacc
First Timer
Private Message TalkTalk
Message 2 of 5

my move arrow has disappeared

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kanya-TT
Support Team
Staff
Private Message
Message 3 of 5

@Pierre12, please advise us if the above has solved the issue.

 

Kanya

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

You can individually.

 

Depending on the way you are accessing, on a PC right mouse click the email you wish to move which brings up a menu. Select move.

 

Or if on a phone or tablet, swipe left and the menu appears.

 

You can also move a message, I believe, but I've not tried it, with it opened by using the three dots on the taskbar.

 

I haven't found a way to move multiple message to a folder at once since the change.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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