cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

What will happen to my email addresses when TalkTalk broadband transfers to Utility Warehouse?

Adenann99
First Timer
Private Message TalkTalk
Message 3 of 3

My current service from TalkTalk has phone, email and broadband in one bundle. I'm not bothered about what happens to the phone, we don't use it anymore since TalkTalk decided to start charging for Call Safe. The ultimate Call Safe solution was to take Call Safe of our add-ons then unplug the phones. Previous research suggested that if I moved to a different broadband supplier, I could keep my email service with TalkTalk for a monthly fee, £6 or £8 per month, I can't remember exactly how much. Now TalkTalk broadband is moving to Utility Warehouse, what's going to happen to my emails? I don't think my email addresses , going back to prehistoric times of TinyWorld and then Tiscali are going to Utility Warehouse. Will I still need to pay a separate fee to Tiscali event though it's them moving me to a new ISP not me choosing to leave? Anyone got any thoughts on this?

0 Likes
2 REPLIES 2

amahle-TT
Support Team
Staff
Private Message
Message 1 of 3

Thank you for your time and patience, if you have one of the following email addresses - name@pobroadband.co.uk or name@mypostoffice.co.uk, you can continue to use it.    

Shell email addresses can continue to be used after the migration.

TalkTalk emails are currently being migrated to EveryMail. Inactive email accounts (not used in 2 months) may be removed. 

0 Likes

amahle-TT
Support Team
Staff
Private Message
Message 2 of 3

Hi there @Adenann99, thank you for reaching out. We will look into this for you.

0 Likes