My TalkTalk email account has been hacked

[Eddie4419]

Numerous emails have been sent to some of the contacts in my Outlook address book claiming to be from me.

I have changed my TalkTalk password and scanned my laptop for viruses. Do I need to do anything else?

[Ady-TalkTalk]

Did you check for mail forwards that would do this? 

Ady

[Eddie4419]

Also, my TalkTalk email account does not appear to be working properly. I am not receiving legitimate emails. A test email that I sent to my email address is visible in my Sent folder but has not been received in my Inbox.

[Ady-TalkTalk]

Hi Eddie4419, you should also check for mail diverts that may have been put in place to send your mail elsewhere. You can do this in webmail. If you haven't already run a malware scan too. The scans should be run on every internet connected device you have.

Ady