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My TalkTalk email address has been hacked/compromised: August 2024

SamsonMan
First Timer
Private Message TalkTalk

on ‎09-08-2024 10:35 AM

Message 4 of 4

Hello, looking for some advice.

My email address appears to have been hacked/compromised, and this is causing me considerable stress and anxiety.

For example, I sent an email this morning, from my iphone, to one person. It did not send, the insert message was : " message not sent, too many recipients".

What can I do to fix this issue ? Would appreciate some technical advice.

Thanks,

SamsonMan

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎12-08-2024 10:21 AM

Message 1 of 4

Hi SamsonMan, have you tried resetting the password? Use the password reset tool for this. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Darxide

on ‎12-08-2024 07:20 AM

Message 2 of 4

@Darxide, you must start your own thread- please return to the message board and click on start a topic. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Darxide
First Timer
Private Message TalkTalk

on ‎12-08-2024 01:37 AM

Message 3 of 4

Hi there, i'm having the same issue with my sons email account. His email password has been changed without his consent and has locked him out. The only way i could think of was to log in to my account on the TalkTalk web portal and change his password there but the manage email is temporarily unavailable due to background work. So, i'm at a loss like you. Not really what you wanted to hear i know, but you're not alone. 😞

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