When I bring up my Thunderbird e-mails I get the following message, 'Enter your password for jworth@talktalk.net on mail.talktalk.net:' It will not accept my known password.
I have not knowingly changed my password, but I would like to change it now but can't see how to do it.
I completely understand and thank you for brining this to our attention, we are currently experiencing issue with client email and Thunderbird is one of them and the issue has been escalated and at the current moment we do not have the timeframe as to when this will be resolved however our specialist team are working to fix the issue as quickly as they can.
I am using Chrome for the TalkTalk web mail which is fine. It is just Thunderbird which won't give me access to TalkTalk mail. It is ok for gmail messages.
I changed it, but I still cannot log in. I have tried on 2 different email programs without success. My email stopped being accessible on my phone at the same time.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
