No Email Authentication

[DamianPLEvans]

Hi, I have an android phone, Huawei P30 Pro and cannot access my emails since updating the server settings, as per the TalkTalk email. I can access via webmail, but want the account working again on my email app. 

[Ady-TalkTalk]

Hi DamianPLEvans, I've added your mailbox to be restored to full function.

Ady

[Gondola]

I'll request access is restored on the basis that the device and any others connecting to your mailbox all have secure settings now.

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

 Account holder name, TalkTalk home 'phone number (if not Data Only broadband)

 Alternative mobile contact number. Full address with postcode (in the Location box)

 Scroll down to Private notes to add the email address and customer account number

 Check and Save changes

Select here:  Update your profile