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email support

Ask us about your TalkTalk email account and Webmail.

No email received since 3pm yesterday

1Cherry1
Chat Champion
Private Message

on ‎03-11-2023 09:44 AM

Message 3 of 3

I have not received any emails since 3pm yesterday on my onetel.com account.

I have even sent myself emails. Nothing has arrived.
No email downloads via Thunderbird.
No emails forwarded to Gmail.

No emails showing on the TalkTalk app.

Yet, the Talktalk status does not show any email issues.

Is there an issue? If so why isn't an issue stated on the status page?

Labels:
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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
In response to 1Cherry1

on ‎03-11-2023 01:37 PM

Message 1 of 3

Hi 1Cherry1, the email team are currently investigating the issue.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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1Cherry1
Chat Champion
Private Message

on ‎03-11-2023 12:40 PM

Message 2 of 3

4 Emails just came through at 12:34.

I wonder if all the others from 3pm yesterday to 12:34 today have been lost in the ether.

 

Opps one from 9am just came in 1t 12:39.

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