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Ask us about your TalkTalk email account and Webmail.

Non-working setting in TalkTalk webmail

Billx
Enlightened One
Private Message TalkTalk
Message 9 of 9

Under Mail --> Reading,

there are 3 options: Simple, Pictures and Checkboxes

I wish to set it to 'Simple'. (Instead, it defaults to Checkboxes.)

 

Bill

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8 REPLIES 8

Message 1 of 9

If you look at my last reply, it says 'All sorted'

 

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Message 2 of 9

That's not in English, @angelique-TT 

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Message 3 of 9

Hi there, I just to want to confirm that all your queries have been answered and if do not require any other assistance.

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Billx
Enlightened One
Private Message TalkTalk
Message 4 of 9

I missed your earlier message @fr8ys 

In a sense @ferguson  is correct.

But if one goes one step deeper, there are 3 options offered: Simple, Pictures and Checkboxes

However, the Simple and the Checkboxes options result in exactly the same layout, they both include checkboxes.

Therefore there are 2 options, Simple and Pictures.

All sorted.

 

Bill

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fr8ys
Community Star
Private Message TalkTalk
Message 5 of 9

I'm assuming you have checked under settings to see if you can change the default as you seem to know your way round webmail from your many past posts.

 

If it does not show there, and you have to change each time, then I guess you will have to change each time as I doubt that the option to change will be included any time soon.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Message 6 of 9

I just get the options of Contact picture, or Simple.

Billx
Enlightened One
Private Message TalkTalk
Message 7 of 9

Hi @fr8ys 

Yes, I use the TalkTalk email app, but also webmail via the browser. Both ways are equivalent.

It calls itself TalkTalk Mail, but it's really TalkTalk 'Email'.

 

Bill

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fr8ys
Community Star
Private Message TalkTalk
Message 8 of 9

You say Webmail, I don't see those options, or are you using the app?

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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