cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Not getting emails

kdp9999
First Timer
Private Message TalkTalk
Message 4 of 4

Not had any emails since Friday, so sent a test message from @sky.com to my @Lineone.net email - never arrived, is there a problem, had a few in the past ?

 

0 Likes
3 REPLIES 3

kdp9999
First Timer
Private Message TalkTalk
Message 1 of 4

Thansk for reminding me !

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 4

@kdp9999, looking at your post from last October, your email service was moved to Everymail:

 

https://community.talktalk.co.uk/t5/Email/Recovery-email-and-move-to-Everymail/td-p/3134435

 

As explained then, there is nothing that Talktalk can do to help with this. You need to use Everymail's support systems. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Have you tried sending one to yourself, Lineone to Lineone, so as to eliminate other factors, @kdp9999?

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes