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Not receiving emails at tiscali address

PMAPonline
Chat Champion
Private Message
Message 11 of 11

I have a tiscali email address. I am not receiving emails that originate from gmail. Such senders receive an error "Delivery incomplete. The MX host does not match any MX allowed by the STS policy. For more information, go to https://support.google.com/a/answer/9261504"

 

Since others on the board experience the same error, I suspect a configuration error in the tiscali email service.

10 REPLIES 10

Message 1 of 11

Yes I have been receiving all of my emails again since yesterday morning.  Many thanks for your help Ady.

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Message 2 of 11

Hi all, are you now receiving mail normally?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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AnonAmouse
Visitor
Private Message TalkTalk
Message 3 of 11

Monday 20.30 pm I still have this problem

 

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Message 4 of 11

I am still having the same issue, so it does not look like the problem has been fixed

JeremyE1
Newbie
Private Message TalkTalk
Message 5 of 11

I am still having the same problem, so they haven't fixed it

Message 6 of 11

I also have the same problem

0 Likes

Robbie141
First Timer
Private Message TalkTalk
Message 7 of 11

Like other users I have the same problem and it was not resolved at 09.15 as stated.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 8 of 11

Morning everyone,

 

Our team have advised that this should now be resolved as of around 09:15 this morning. Would you mind retesting and letting us know if emails are now coming in ok for you please?

 

Thanks

 

Michelle

 

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DaveH9
Visitor
Private Message TalkTalk
Message 9 of 11

I have had the same problem since Saturday afternoon…..I hope they fix this ASAP.

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jbuchanangb
Philosopher
Private Message TalkTalk
Message 10 of 11

There is a very specific fault in the interface between tiscali.co.uk and the rest of the email world, which means emails originating from Microsoft or Google based email services is not getting through to addresses on tiscali.co.uk. There are now upwards of two dozen individual user reports here in the community, and I spent an hour using online chat on Saturday morning to report the fault to Talktalk. We can only hope that when one of the Talktalk staff arrives on the Community on Monday morning, someone will start getting it fixed.

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
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