Not receiving emails at tiscali address

[PMAPonline]

I have a tiscali email address. I am not receiving emails that originate from gmail. Such senders receive an error "Delivery incomplete. The MX host does not match any MX allowed by the STS policy. For more information, go to https://support.google.com/a/answer/9261504"

Since others on the board experience the same error, I suspect a configuration error in the tiscali email service.

[Gliwmaeden2]

@Ady-TalkTalk, @AnonAmouse does have their own thread already. 

Following up here:

https://community.talktalk.co.uk/t5/Email/Emails-not-sending/td-p/3075884#M182736

[Ady-TalkTalk]

Hi AnonAmouse, please start a new topic for the new issue.

Ady

[AnonAmouse]

My email addresses seem to be receiving but I can't send through any of them.

It was better yesterday Tuesday afternoon now it seems all bad again Wednesday afternoon

[Michelle-TalkTalk]

Morning Dave,

I'm glad to hear this 🙂

Thanks

Michelle

[DaveH9]

Yes I have been receiving all of my emails again since yesterday morning.  Many thanks for your help Ady.

[Ady-TalkTalk]

Hi all, are you now receiving mail normally?

Ady

[AnonAmouse]

Monday 20.30 pm I still have this problem

[JeremyE1]

I am still having the same issue, so it does not look like the problem has been fixed

[JeremyE1]

I am still having the same problem, so they haven't fixed it

[ggggg1]

I also have the same problem

[Robbie141]

Like other users I have the same problem and it was not resolved at 09.15 as stated.

[Michelle-TalkTalk]

Morning everyone,

Our team have advised that this should now be resolved as of around 09:15 this morning. Would you mind retesting and letting us know if emails are now coming in ok for you please?

Thanks

Michelle

[DaveH9]

I have had the same problem since Saturday afternoon…..I hope they fix this ASAP.

[jbuchanangb]

There is a very specific fault in the interface between tiscali.co.uk and the rest of the email world, which means emails originating from Microsoft or Google based email services is not getting through to addresses on tiscali.co.uk. There are now upwards of two dozen individual user reports here in the community, and I spent an hour using online chat on Saturday morning to report the fault to Talktalk. We can only hope that when one of the Talktalk staff arrives on the Community on Monday morning, someone will start getting it fixed.