Ask us about your TalkTalk email account and Webmail.
on 28-01-2025 02:31 PM
Since last week I cannot send any emails from my tinyworld email address.
Incoming mail is fine. Outgoing are stuck in my outbox with Queued against each item.
I have checked my settings and all are OK. I have spent over an hour on live chat going around in circles - very frustrating!
This is urgent as I am unable to communicate and it's not like the monthly subscription is cheap.
Like others, I am only with talktalk for my email address!
Please prioritise this problem as high.
Thank you
on 04-02-2025 11:36 AM
Hi KimAC1 and Mathe1, please start your own topic so that we can track the numbers of those affected. I'll also need a personal message from you with the affected email address.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 03-02-2025 09:18 PM
Still having difficulty sending emails out from a tinyworld email address. It rights itself for a short period and then continues to reject them 'for policy reasons'.
Can TalkTalk please sort the problem. Thank you.
on 03-02-2025 07:37 PM
Apple IOS update today (3.2.25) and suddenly the outgoing email works. Coincidence?
on 30-01-2025 11:10 AM
Thanks for confirming it's working again.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 29-01-2025 07:38 PM
Still unable to send emails. Get message check settings for outgoing servers. Nothing wrong!!
on 29-01-2025 06:26 PM
You, at last!
on 29-01-2025 05:47 PM
seems to be working now 😀
on 29-01-2025 10:34 AM
We're still waiting for updates on the incident.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 28-01-2025 04:39 PM
iam having the same issue use Thunder Bird too - have tried with web mail also the same so quite sure its a server problem
on 28-01-2025 04:00 PM
Hi I use Thunder bird to send my tinyworld emails the message I get is "Rejected for policy reasons please check the message and try again ". upto yesterday afternoon all was ok then afterwards no mails were sent.
on 28-01-2025 02:49 PM
Hi
Mod Ady has raised an issue, but is still waiting to hear back (from the Tech Team I assume).
Looks like server problems at the TalkTalk end.
There are quite a few of us affected, so hopefully it'll be sorted soon.
KR's
Nick.