Password pop up

[pickers]

Hi

I've been getting dozens of weird foreign bounce back messages for the last few days.  I've deleted them all and changed the password for my Tiscali account yesterday afternoon.  It then worked fine for all of the afternoon but now I'm getting password pop ups in Outlook on my laptop and it wont accept the new password.  The odd thing is that this Tiscali email is still working fine on my phone and I've been getting emails on the phone all morning without a problem.

Can anyone help please.

Pickers

[sabelo-TT]

Perfect! Thank you for confirming with this amazing feedback! 🙂

[pickers]

Thanks Mandissa I reset the password and now its working fine.

[Mandisa-TT]

It is good to hear that is it now working okay on WebMail. If updating the password doesn’t work, consider removing the Tiscali account from Outlook and then re-adding it:

• Go to File > Account Settings > Account Settings.
• Select your Tiscali account and click Remove.
• After removing, click on New to add the account again, entering your email address and the new password.

[pickers]

I've also checked on the webmail on my laptop and its working fine there too.