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email support

Ask us about your TalkTalk email account and Webmail.

Phishing Emails Not Forwarding to gov.co.uk

ThamePete
Sightseer
Private Message TalkTalk

6 hours ago

Message 3 of 3

I regularly forward the many phishing emails I receive to report@phishing.gov.uk, and to phishing@talktalk.co.uk if applicable, which recently is frequently the case. Those I forward to .gov.uk fail because "An error occurred inside the server which prevented it from fulfilling the request." which is not that informative. Test emails to the address work fine, so I can only assume that it is an issue with the phishing message.  What can I do?

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

3 hours ago

Message 1 of 3

Hi ThamePete, follow the Phishing Emails help article.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Billx
Enlightened One
Private Message TalkTalk

5 hours ago - last edited 5 hours ago

Message 2 of 3

I've had a similar case.

 

This worked for me.

1. Save the phishing email as a file first.

2. Compose a new email to  report@phishing.gov.uk

3. Attach the email file to the new email

4. Send

(So, this is in place of forwarding.)

(delete the email from files)

 

Bill

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