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email support

Ask us about your TalkTalk email account and Webmail.

Please link my email to by broadband account

GSteel
Popular Poster
Private Message TalkTalk

on ‎14-03-2026 01:23 PM

Message 25 of 25

I have stopped receiving /sending talktalk email since end of January 2026

I have a talktalk fibre 150 account.

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24 REPLIES 24

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎16-03-2026 11:37 PM

Message 21 of 25

@GSteel, you cannot reply to Talktalk notifications as their email is a No Reply address. 

 

You need to follow up only in this thread or by PM if staff require it.

 

If you came to Talktalk from Shell did you ever have a Talktalk specific email address?

 

What was the domain name [so after @ in the address]?

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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GSteel
Popular Poster
Private Message TalkTalk
In response to nambuso-TT

on ‎16-03-2026 10:44 PM

Message 22 of 25

Hi Nambuso,
I have not received any correspondence from Talktalk about that.
I was originally Shell energy and talktalk took them over and I have never been able to access the talktalk mail account on the website but received email through Outlook.
The email appears to have stopped at the end of January this year.

When I replied to your email, My server says it cannot be delivered but will try for another19 hours.
Thank you for your help.
Regards
George Steel

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nambuso-TT
Support Team
Staff
Private Message

on ‎16-03-2026 07:07 AM

Message 23 of 25

Hi there @GSteelI am very sory to hear this,. Just to confirm did you receive communication from us stating that your account will be deleted if you do not subscribe to Everymail

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎14-03-2026 01:47 PM

Message 24 of 25

Please ensure that your email address(es) are listed in Private Notes (further down the Personal Information area of your profile, @GSteel).

 

Remember to SAVE CHANGES. 

 

Staff will respond during the week. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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