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email support

Ask us about your TalkTalk email account and Webmail.

Rejected emails

212121
First Timer
Private Message TalkTalk
Message 2 of 2

Hi, my talktalk emails are being routinely rejected by those with Hotmail accounts. I am receiving their emails but they reject my reply.  Is this a common problem and what can I do about it.  Or is it TalkTalk security that is the problem

 

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1 REPLY 1

amahle-TT
Support Team
Staff
Private Message
Message 1 of 2

@212121 please try the below trouble shooting steps: 

 

Test Alternative Sending Methods:

  • Try sending emails from TalkTalk's webmail interface instead of through a client (like Outlook) to see if the problem persists.

Add to Safe Senders List:

  • Instruct your Hotmail contacts to add your email to their Safe Senders list, which might reduce filtering.

Avoid Spam Trigger Words:

  • Ensure that the content of your email doesn’t include common spam trigger phrases.

Monitor Complaints:

  • Ask recipients if they have marked your emails as spam or if they can whitelist your address.
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