Ask us about your TalkTalk email account and Webmail.
on 04-10-2024 12:49 PM
Hi...
Not sure how long this has been happening (at least since Monday 29/9)... however some recipients are not receiving my responses (even when I "reply" to their initial email to me). eg emails send to icloud recipients not being received...similarly recipients at organisations such as barclays.com not receiving my emails.
As stated I'm using webmail so have not changed any mail settings and/or indeed know what any mail settings would be...
As far as I can tell I am receiving all emails!!
on 07-10-2024 09:18 AM
Are you using received receipts and/or read receipts? Can you send me a personal message with details of the last 2 emails you sent please and we'll look to see if we see them leave. I need time and date and recipient ideally.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 07-10-2024 09:02 AM
Hi DannyT, I can only see 2 emails sent via our mail servers in the last 30 days from the email you registered with and both are test mails. How many mails have you sent in say the last 7 days,
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.