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Message 5 of 5

When I try to send an email I get the following message;

Message could not be sent to the following recipients: [xxx <xxx@gmail.com>] (554 - 554 5.7.1 <xxxx@tiscali.co.uk>: Sender address rejected: You are blocked sending mail

Can anybody tell me why?

4 REPLIES 4

Staff

Message 1 of 5

Hi Sand,Dancer, the first thing to do is to reset the mailbox password using a new never used password for the mailbox. If your mailbox is blocked for sending spam this would normally resolve the problem.

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Message 2 of 5

I had already removed it, must have double posted.

Message 3 of 5

I have removed the email addresses for security reasons.

Personal information is best not shared on public forums.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Message 4 of 5

Please don't post personal details like that on the public forums.