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email support

Ask us about your TalkTalk email account and Webmail.

Sending Emails

Sand,Dancer
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 5

When I try to send an email I get the following message;

 

Message could not be sent to the following recipients: [xxx <xxx@gmail.com>] (554 - 554 5.7.1 <xxxx@tiscali.co.uk>: Sender address rejected: You are blocked sending mail

Can anybody tell me why?

 

 

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4 REPLIES 4

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Hi Sand,Dancer, the first thing to do is to reset the mailbox password using a new never used password for the mailbox. If your mailbox is blocked for sending spam this would normally resolve the problem.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 5

@fr8ys 

I had already removed it, must have double posted.

fr8ys
Community Star
Private Message TalkTalk
Message 3 of 5

I have removed the email addresses for security reasons.

 

Personal information is best not shared on public forums.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

ferguson
Community Star
Private Message TalkTalk
Message 4 of 5

@Sand,Dancer 

Please don't post personal details like that on the public forums.