Server sending all emails to junk, the account is in my wife's name and her emails are fine.

[Janecreese]

As above subject, all my wife's  email setting are identical to mine, and hers are fine. if I try to log on to TalkTalk it won't except me as account is in my wife's name. 

I was hacked a few days ago, and have now changed my pass word. I have tried help desk after two hrs given up the will to live.

[Ady-TalkTalk]

Hi janecreese, I've turned off the divert that weas sending mail to trash. Reset the password again and use a never before used password to ensure the mailbox is protected.

Ady