Ask us about your TalkTalk email account and Webmail.
on 09-11-2025 02:13 PM
I have just discovered by logging into TalkTalk webmail that a lot of emails are going into a Spam folder which aren't being downloaded to the Mail app on my Macbook. What can I do to stop this happening. I want all the emails to be downloaded. It appears that I can't delete the Spam folder in webmail. I have the account set up as POP3
Any help would be much appreciated.
Many Thanks
on 09-11-2025 04:27 PM
Thanks Billx
The problem is that there are ordinary emails going into the spam folder.
What I have done is to transfer all the emails in the Spam folder into my inbox but it looks as if I'm going to have to check on a regular basis.
A bit of a pain!
Thanks again for your help.
09-11-2025 02:36 PM - edited 09-11-2025 02:39 PM
Hi, @St0ker
Currently, there's nothing you can do, to stop those spam emails going to your Spam folder
They are automatically put there by TalkTalk's spam filters.
This happens before the Mail app on your MacBook downloads them to your computer
If you want those emails in your computer,
you have to manually transfer them from webmail's Spam folder to your Mail app's folders.
Are there only spam emails going to TalkTalk webmail's Spam folder?