Telco4u.net settings

[chappers]

Hi,

I am trying to add a lost telco4u.net email account that I previously had with talk talk It is still showing in mailbox, but now unable to send or receive emails. I tried using forgotten password, but this sends reset link to the account that has the issue ,with no other option for recovery.  

Could you provide the exact server settings that I should use to re-add this email account REMOVED FOR SECURITY@telco4u.net, as I have tried everything using recommended without success. 

Kind regards

Colin

[Ady-TalkTalk]

Okay let me see what I can do. Please send me a personal message with the affected email address and your TalkTalk account number. 

Ady

[chappers]

HI, thank you for your reply, however I contacted Business support from the link provided with my acct and phone number. They said they cannot not find any records.

They said that I don't have a Business account, which is correct I don't.

I did think it strange that I needed to contact Businesses for an account that has been up and running for years within my mailbox.   

[fr8ys]

Thanks for responding @Ady-TalkTalk 

@chappers TalkTalk Business Support can be found here

https://supportcentre.talktalkbusiness.co.uk/home?_ga=2.107564932.704890122.1661952238-95588165.1661...

[Ady-TalkTalk]

Hi Colin, I can't help you with Telco4u addresses they are/were managed by TalkTalkBusiness and I have no system access to help with those. You'd need to speak to TalkTalk Business for anything to do with that email.

Ady

[fr8ys]

Hi,

I've removed your actual email address as it's never a good idea to post these in the open on a forum.

Could you please go into your profile and add the affected email address to the private notes field where only you and support staff can see it.

Please post back when done, thank you.