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Telco4u.net settings

chappers
Conversation Starter
Private Message TalkTalk

on ‎21-01-2025 02:47 PM - last edited on ‎21-01-2025 02:53 PM by

Private Message TalkTalk

Message 6 of 6

Hi,

I am trying to add a lost telco4u.net email account that I previously had with talk talk It is still showing in mailbox, but now unable to send or receive emails. I tried using forgotten password, but this sends reset link to the account that has the issue ,with no other option for recovery.  

Could you provide the exact server settings that I should use to re-add this email account REMOVED FOR SECURITY@telco4u.net, as I have tried everything using recommended without success. 

Kind regards

Colin

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5 REPLIES 5

Ady-TalkTalk
Support Team
Staff
Private Message
In response to chappers

on ‎27-01-2025 09:06 AM

Message 1 of 6

Okay let me see what I can do. Please send me a personal message with the affected email address and your TalkTalk account number. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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chappers
Conversation Starter
Private Message TalkTalk
In response to fr8ys

on ‎24-01-2025 01:06 PM

Message 2 of 6

HI, thank you for your reply, however I contacted Business support from the link provided with my acct and phone number. They said they cannot not find any records.

They said that I don't have a Business account, which is correct I don't.

I did think it strange that I needed to contact Businesses for an account that has been up and running for years within my mailbox.   

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fr8ys
Community Star
Private Message TalkTalk
In response to Ady-TalkTalk

on ‎22-01-2025 12:49 PM

Message 3 of 6

Thanks for responding @Ady-TalkTalk 

 

@chappers TalkTalk Business Support can be found here

https://supportcentre.talktalkbusiness.co.uk/home?_ga=2.107564932.704890122.1661952238-95588165.1661...

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎22-01-2025 12:46 PM

Message 4 of 6

Hi Colin, I can't help you with Telco4u addresses they are/were managed by TalkTalkBusiness and I have no system access to help with those. You'd need to speak to TalkTalk Business for anything to do with that email.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

fr8ys
Community Star
Private Message TalkTalk

on ‎21-01-2025 02:55 PM

Message 5 of 6

Hi,

 

I've removed your actual email address as it's never a good idea to post these in the open on a forum.

 

Could you please go into your profile and add the affected email address to the private notes field where only you and support staff can see it.

 

Please post back when done, thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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