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email support

Ask us about your TalkTalk email account and Webmail.

Test Mail mailbox deleted

Gondola
Community Star
Private Message TalkTalk

on ‎05-10-2023 01:17 AM

Message 6 of 6

Hi @Ady-TalkTalk 

 

The test mail mailbox appears to have been deleted.

Gondola Community Star 2017-2024

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5 REPLIES 5

Ady-TalkTalk
Support Team
Staff
Private Message
In response to Gondola

on ‎05-10-2023 10:16 AM

Message 1 of 6

I will ask them to check the situation. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Gondola
Community Star
Private Message TalkTalk
In response to Ady-TalkTalk

on ‎05-10-2023 10:13 AM

Message 2 of 6

If the test mailbox is no longer being used then the TalkTalk Help Content team need to update the Help content. Will you pass the information on to the Content team please if it is the case that we no longer have that mailbox for self test fault troubleshooting?

Gondola Community Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

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Ady-TalkTalk
Support Team
Staff
Private Message
In response to Gondola

on ‎05-10-2023 09:59 AM

Message 3 of 6

Thanks for confirming that. Didn't know we were still using that. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Gondola
Community Star
Private Message TalkTalk
In response to Ady-TalkTalk

on ‎05-10-2023 08:13 AM

Message 4 of 6

The test-mail@talktalk.net mailbox described in the support help content.

 

Problems with TalkTalk Mail

 

Gondola Community Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎05-10-2023 08:02 AM

Message 5 of 6

Which test mailbox?

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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