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User is deactivated (AUTHORIZATION-0001)

MarkH6
Chatterbox
Private Message
Message 3 of 3

I have tried to log into my email and got the following message

 

'User is deactivated (AUTHORIZATION-0001)'

 

Can my email be reactivated?

Thanks 

2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi MarkH6, just make sure you're always using the correct URL. 

 

Sign in - TalkTalk Mail

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gondola
Philosopher
Private Message TalkTalk
Message 2 of 3

Has your mailbox just been migrated to the new platform?

 

Try a different browser.

 

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

GondolaCommunity Star 2017-2024

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