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Tiny world not sending AGAIN

Gilbeh
Conversation Starter
Private Message TalkTalk

on ‎10-07-2025 12:32 PM

Message 8 of 8

Same issue was only resolved on Monday but once again it says cannot connect to server smtp.tiscali.co.uk.    It was fine yesterday.

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7 REPLIES 7

Philile-TT
Support Team
Staff
Private Message
In response to Gilbeh

on ‎14-07-2025 08:03 AM

Message 1 of 8

@Gilbeh Please confirm if you are still having an issue?

Phili
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nambuso-TT
Support Team
Staff
Private Message
In response to Gilbeh

on ‎11-07-2025 08:04 AM

Message 2 of 8

Hi there @Gilbeh. Thank you very much for letting us know. Should you require further assistance please do not hesitate to contact us. Thank you for contacting TalkTalk. Have a lovely day.

 

Goodbye!👋

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Gilbeh
Conversation Starter
Private Message TalkTalk
In response to Billx

on ‎10-07-2025 06:02 PM

Message 3 of 8

Sorry but you’re wrong.  I’ve been on this server for years and so have others with tinyworld emails.   I’ve had a message from the support team to say they are aware of the intermittent problem and are trying to fix it.

 

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Gilbeh
Conversation Starter
Private Message TalkTalk
In response to Gilbeh

on ‎10-07-2025 05:58 PM

Message 4 of 8

All working again 

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fr8ys
Community Star
Private Message TalkTalk

on ‎10-07-2025 05:02 PM

Message 5 of 8

@Gilbeh it may have cleared now as another customer is reporting it's ok 

 

Could you retest please and let us know.

 

Thank you 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Billx
Insightful One
Private Message TalkTalk

on ‎10-07-2025 04:37 PM

Message 6 of 8

Hi, @Gilbeh 

The following is the current correct setting, (not smtp.tiscali.co.uk):

Outgoing email server:    smtp.talktalk.net     Port: 587     Secure connection type:  STARTTLS

 

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siphosethu-TT
Support Team
Staff
Private Message

on ‎10-07-2025 12:39 PM

Message 7 of 8

Hi there @Gilbeh, I'm really sorry about this but please note that the issue seems to be ongoing and we are currently working on getting a resolution to the problem. I will snooze the chat and as soon as I get a resolution to this let you know. Thanks

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