This is for the new email platform:
1. Select Setting cog icon
Once logged in to webmail, the blue task bar going across the screen has 3 horizontal lines on top of each other. Click on this icon
2. Select All Settings
Once selected, it will bring up a list of options. The first option, which is ‘all settings’, is the one we need to select.
1. Select Mail menu
In the left side menu, click the Mail to expand.
1. Scroll Down and Select Rules
Select Rules to expand. Then select the Auto-Forward.
3. Enable and Add email for Auto Forward
Enter the email address that you would like to forward all incoming email messages to this email address.
Once done adding it, click Appy Changes if you are okay with the changes.
This is the old email address:
1. Select the elipse menu button
Once logged in to webmail, the blue task bar going across the screen has 3 horizontal lines on top of each other. Click on this icon
2. Select Settings
Once selected, it will bring up a list of options. The first option, which is ‘settings’, is the one we need to select.
3. Select Mail in the settings option
Once in settings, a list of options is presented on the left hand side of the screen. Select the heading titled ‘Mail’
4. Select Auto Forward option
Once ‘Mail’ is selected, you will see subheadings titled ‘Auto Forward’ and ‘Filter Rules.’
If an email address has been compromised, ‘Enable’ will be ticked, and a foreign email address will be in the box below. Remove the foreign email address.
The only option that should be ticked is ‘Process Subsequent Rules’ as shown below.
5. Select Filter Rules
Once that is done, select ‘Filter Rules’.
Filter rules should be showing on the right side of the screen if there are. If none, a message showing no rules defined as shown in the screenshot.
