Tiscali.co.uk to Tiscali.co.uk E-mails

[PAJ333]

Hello,

My longstanding tiscali.co.uk e-mail address has been working fine until last Saturday.

E-mails are sending ok on my Windows & Android devices but when sending to other family members who have tiscali.co.uk e-mail addresses they have not been receiving my e-mails since last Saturday. E-mails sent to other e-mail address suffixes are still being received by recipients.

No settings have been changed. Is this a platform wide problem since Saturday. Does anyone have the same problem and have a remedy.

Thanks

[Ady-TalkTalk]

Hi Dougpat54, please start a new topic so that information not relevant to your issue isn't in the thread.

Ady

[dougpat54]

my e-mails are not working on my older laptop but works on my phone and ipad 

the engineer called on saturday and said I needed a more up to date router and a wireless youview box

the reason my laptop does not work is because it uses windows 10 and you have changed the settings at your end to windows 11

[Gondola]

Perfect news.

I appreciate your time to let us all know. Thank you.

[PAJ333]

This issue looks be resolved.

Thanks

[PAJ333]

Hi Gondola,

Thanks for your message. Hopefully this issue will be resolved soon so the lines of communication are open again for tiscali.co.uk to tiscali.co.uk e-mails

[Gondola]

I believe Ady has made the incidents team aware that tiscali to tiscali mail messages are being rejected as spam at the TalkTalk inbound MX mail server.

I believe this is a combination of SORBS DUHL (ProofPoint) spam blacklisting tiscali.co.uk and TalkTalk's CloudMark (ProofPoint) network filtering.

I'll make Ady aware of this topic.