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on 16-04-2024 09:45 AM
Hello,
My longstanding tiscali.co.uk e-mail address has been working fine until last Saturday.
E-mails are sending ok on my Windows & Android devices but when sending to other family members who have tiscali.co.uk e-mail addresses they have not been receiving my e-mails since last Saturday. E-mails sent to other e-mail address suffixes are still being received by recipients.
No settings have been changed. Is this a platform wide problem since Saturday. Does anyone have the same problem and have a remedy.
Thanks
on 18-09-2024 07:43 AM
Hi Dougpat54, please start a new topic so that information not relevant to your issue isn't in the thread.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 17-09-2024 03:27 PM
my e-mails are not working on my older laptop but works on my phone and ipad
the engineer called on saturday and said I needed a more up to date router and a wireless youview box
the reason my laptop does not work is because it uses windows 10 and you have changed the settings at your end to windows 11
on 17-04-2024 08:50 AM
Perfect news.
I appreciate your time to let us all know. Thank you.
Gondola Community Star 2017-2024
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on 17-04-2024 06:11 AM
This issue looks be resolved.
Thanks
on 16-04-2024 11:10 AM
Hi Gondola,
Thanks for your message. Hopefully this issue will be resolved soon so the lines of communication are open again for tiscali.co.uk to tiscali.co.uk e-mails
on 16-04-2024 09:54 AM
I believe Ady has made the incidents team aware that tiscali to tiscali mail messages are being rejected as spam at the TalkTalk inbound MX mail server.
I believe this is a combination of SORBS DUHL (ProofPoint) spam blacklisting tiscali.co.uk and TalkTalk's CloudMark (ProofPoint) network filtering.
I'll make Ady aware of this topic.
Gondola Community Star 2017-2024
Like below to appreciate my post . . . Mark as solved Accept as Solution