If you have had the email stating you need to transition there is a link there I understand.
Are you a broadband user or have you left TalkTalk?
If you are a broadband user and received the email, Please see here for information.
https://community.talktalk.co.uk/t5/Email/Important-information-about-changes-to-your-TalkTalk-Email...
Please post back once you have completed the required information so support staff can action for you.
If you are not a broadband user, and received the email, then follow the advice given.
If you have not received the email, are you seeing any information when you log into webmail?
Please give more information so advice can be given.
Thank you
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
