Unable to add account to MS Outlook

[SarahHillman]

We are able to logon to email in Outlook 365 (latest version). I have now tried on 3 different machines (Windows 11, Windows 10, Mac OS Sonoma). Regardless of IMAP configurations it is not allowing the account. 

Password Strength is maybe not compliant (11 characters alpha numeric with a symbol). Otherwise, is an MFA required along with an application password? Please advise.

[Chris-TalkTalk]

Hi Sarah,

Do you get an error message when you try to add the account?

Chris

[SarahHillman]

I see no option for application password. Is this only applicable with MFA enabled? (this was the case with gmail).