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Rxc13
First Timer
Private Message TalkTalk

on ‎15-07-2025 09:22 PM

Message 5 of 5

I'm wanting to subscribe to the upgrade but after entering my billing information, nothing happens when Inpress Next. I don't want to miss the 28 July deadline. Any help welcome

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4 REPLIES 4

Philile-TT
Support Team
Staff
Private Message
In response to Rxc13

on ‎17-07-2025 07:43 AM

Message 1 of 5

That right @ferguson. @Rxc13 please contact Everymail as suggested. 

Phili
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ferguson
Community Star
Private Message TalkTalk
In response to Rxc13

on ‎16-07-2025 02:23 PM

Message 2 of 5

I suggest you take this up directly with Everymail support, it is their website after all. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Rxc13
First Timer
Private Message TalkTalk

on ‎16-07-2025 01:41 PM

Message 3 of 5

Thanks, but none of that information sorts my issue, which is that the subscription page does not move on when I press 'Next' after completing my personal/billing information. I assume I should be taken to a page to complete my DD/card details for monthly payment

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Mandisa-TT
Support Team
Staff
Private Message

on ‎16-07-2025 08:23 AM

Message 4 of 5

Hi @Rxc13 Please visit EveryMail Support (https://everymail.com/support).

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