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Vacation Notice

Carolyn06
First Timer
Private Message TalkTalk
Message 11 of 11

I set up a vacation notice with a start and end date.  The automatic reply is still being sent even though the end date has passed.  Any suggestions as to how to cancel this please?

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10 REPLIES 10

Message 1 of 11

You cannot reply to notification emails. To send Ady a message, click on his avatar picture and then click on "send message."

Message 2 of 11

Please email me with the necessary info as I can’t send an email to a “do not reply” address. 

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Message 3 of 11

Please send me the affected email address in a private message. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 4 of 11

I also use Outlook but the out of office was only on webmail.  It is not the email address I used for this report.  Is it possible to email you with the details?

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Message 5 of 11

So no other mail clients in use? Is the affected email address the one you used to register here on the community?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 6 of 11

Yes I’m using webmail

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Message 7 of 11

And you're only using webmail you're not setup for a mail client as well? 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 8 of 11

Yes the slider is off

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Divsec
Community Star
Private Message TalkTalk
Message 9 of 11

Hi @Carolyn06 have you tried the little on off slider?


Screenshot_20241128-134218 (1).png
I don't work here and all my opinions are my own.

Ady-TalkTalk
Support Team
Staff
Private Message
Message 10 of 11

Hi Carolyn06, you just have to click the big button on the top of the vacation notice from blue to white and the notice will cease to be valid. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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