Any emails are for notification purposes only, so if you tried to answer Ady's questions by email, these would not have reached him, @Titibizer. It's a No Reply address.
If a member of staff specifically asks you to send a private message you do that via the "send message" button in their profile.
Most of the time [but NOT including personal information details] you should post back your reply in your own thread.
Ady asked you a few things on the other customer's thread:
https://community.talktalk.co.uk/t5/Email/not-receiving-emails-into-my-tiscali-account/td-p/3075854#...
Reply in the one we're on now, but you will need to wait till after the weekend for a reply from staff.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
