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email support

Ask us about your TalkTalk email account and Webmail.

Problem persists with Gmail

rautospoon
Super Duper Contributor
Private Message TalkTalk

Wednesday - last edited Wednesday

Message 6 of 6

Emails sent by me on my Tiscali email acount (Outlook) to a Gmail account are not being received.

Emails sent to my Tiscali email account (Outlook) by a Gmail account are not being received.

Is this long standing issue with Gmail any nearer resolution ?

Many thanks.

0 Likes
5 REPLIES 5

Ady-TalkTalk
Support Team
Staff
Private Message
In response to rautospoon

yesterday

Message 1 of 6

You're welcome, let's hope it gets fixed quickly. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

rautospoon
Super Duper Contributor
Private Message TalkTalk
In response to rautospoon

yesterday

Message 2 of 6

Cheers Ady, appreciated.

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
In response to rautospoon

yesterday

Message 3 of 6

I've raised the fault ticket for you. I'm going to chase it later today for you. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

rautospoon
Super Duper Contributor
Private Message TalkTalk
In response to Ady-TalkTalk

Thursday

Message 4 of 6

Hi Ady. Many thanks for that. Gmail address added to my private notes on my profile. Cheers.

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 5 of 6

I've run the 7 and 30 days scans. I'm showing no blocked mail. That doesn't mean much unfortunately as I'm guessing you're still being affected. I'll raise a fault ticket for you. Hopefully, that'll get it fixed quickly for you.  Please add the gmail address to private notes in your community profile and I'll get it sorted. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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