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email support

Ask us about your TalkTalk email account and Webmail.

Webmail Access

Furlough0
Chatterbox
Private Message TalkTalk
Message 4 of 4

I am new to TTE, Should I have a Webmail address?

I can get to the login page but I was not given a username.

Is this an extra service?

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3 REPLIES 3

Message 1 of 4

Pure speculation, @Furlough0, but, yes, the "backend maintenance" work is blocking mailbox functionality. 

 

In the longer term, people are finding ISP related email addresses less useful anyway - there is a separate charge to keep the address if you leave the provider, and not everyone wants to have to pay more on top of their other service bills. 

Gliwmaeden2, a fellow customer.

Furlough0
Chatterbox
Private Message TalkTalk
Message 2 of 4

I had seen that page and I think 'permanently' is correct.

TT Business has farmed out its email provision to another company with separate charges.

I would guess TT Everyone is doing the same.

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Anonymous
Not applicable
Staff
Private Message
Message 3 of 4

@Furlough0'

 

You need to log in to My Account to see the contents of this page: https://service.talktalk.co.uk/manage-email.

 

If you go there, you would see this:

 

"Please Note - we have temporarily removed the create/delete mailbox functionality as we are performing some backend maintenance work on our email platform. Apologies for any inconvenience this may cause."

 

For temporarily read permanently, because it has been temporarily for a very long time, with no sign of it returning.

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