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Ask us about your TalkTalk email account and Webmail.

What's changed

durdle
Enlightened One
Private Message
Message 7 of 7

I've been busy for a few days,  and now,  when I got to log in to these forums on my Android tablet, I'm being taken to My Account. I've had to post this on my phone. Should I be able to reach the community forums from My Account?

johno
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6 REPLIES 6

Message 1 of 7

Ahhh, that's better, a touch of fat finger syndrome there, I fear. All as it was now, thanks @fr8ys 

johno

Message 2 of 7

I've just noticed I'm logged in as Durdle1. I think that's half my problem and I need to find my way back to plain old Durdle.

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durdle
Enlightened One
Private Message
Message 3 of 7
  1. @fr8ys Thanks, I'll follow up on that over the next day or two. 
johno
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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 7

In My Account click your avatar, then help and support, the something else, the ignore chat option and click choose another way and the community option appears.

 

https://community.talktalk.co.uk/

 

should work though to get directly to the forum.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Message 5 of 7

@fr8ys I'm using community.talktalk.co.uk, which doesn't quite seem to do what it was doing a few days ago on my tablet. Also, when I do get to MyAccount, I cant seem to find a direct way back to the community site. I'll just have to play around with it.

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fr8ys
Community Star
Private Message TalkTalk
Message 6 of 7

Nothing has changed to the logon procedure.

 

If you are having issues double check the url you are using.

 

Yes you can also access the forum from my account.

 

As you know you won't be able to get help for this type of issue here.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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