What devices are you trying to send from? Phone laptop?
How are you connecting to the network? WiFi or your phone network?
Some WiFi networks will not allow emails to be sent via their network.
I've had trouble myself sending emails when away from home but have found them in my outbox on my phone and managed to send from there. Not every time though.
Is your account a business account as this forum is for residential user and there is a separate division for business customers.
Also I don't think that chat now will work when abroad.
I'm not sure there is a solution that can be offered other than to try different networks, both WiFi and phone.
Or set up a Gmail or Hotmail or similar web account that will or should work worldwide for your use when outside the UK.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
