dsl.pipex.com blocked

[ER_C007_007837_1]

I have the same problem as others   My outbound is blocked despite being a TalkTalk broadband customer.  When will this problem be solved

[nambuso-TT]

Alright, thanks. 

[Gliwmaeden2]

@nambuso-TT,

The customer opened a new thread here:

https://community.talktalk.co.uk/t5/Email/Unlinked-email-address/td-p/3125147#M193310

I'll close the current one to avoid confusion. 

[nambuso-TT]

Thank you very much for letting me know. Please confirm if the email address you received the communication on is the same as the one registered on the account. Thanks

[ER_C007_007837_1]

Thanks for getting back to me.   Yes I have been getting emails saying to subscribe ti Everymail.

[nambuso-TT]

Hi there @ER_C007_007837_1 I am very sorry to hear this, as you are mentioning that you are a broadband customer, just to confirm did you receive an email stating that you should subcribe to Everymail as you are not a broadband customer?