e mail account

[terry1309]

My e mail account has been hacked today and I need advice on what to do. I do not know what phone number to ring or who to contact directly

[Ady-TalkTalk]

Hi terry1309, did you get this sorted or are you still needing assistance?

Ady

[Gliwmaeden2]

At this stage in the day, forum staff are unlikely to pick this up, @terry1309.

Agents are available on 03451 720088 [till 7pm] and Chat [till 9pm].

See if you can reset your password:

https://community.talktalk.co.uk/t5/Articles/Changing-your-email-password/ta-p/2556067

Also run antivirus and anti malware checks on all devices. 

Complete your community forum profile details for Talktalk staff to identify your account and follow up later in the week. 

Go via your avatar; settings; drop down....add information required in Personal Information. SAVE CHANGES.