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email support

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email not being received

RB1234
First Timer
Private Message TalkTalk
Message 3 of 3

I know of two emails, for sure, which talktalk has not received for me  in the last 24 hours.

One account is outlook.com the other was from Hotmail.com.

Anyone else had selective problems with emails?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi,

 

I'm sorry for the delay. This has been investigated and a fix was applied this morning. Please let me know if this is still not working for you?

 

Thanks

 

Michelle

 

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jbuchanangb
Philosopher
Private Message TalkTalk
Message 2 of 3

There is a very specific fault in the interface between tiscali.co.uk and the rest of the email world, which means emails originating from Microsoft or Google based email services is not getting through to addresses on tiscali.co.uk. There are now upwards of two dozen individual user reports here in the community, and I spent an hour using online chat on Saturday morning to report the fault to Talktalk. We can only hope that when one of the Talktalk staff arrives on the Community on Monday morning, someone will start getting it fixed.

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
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