email problem

[frank26]

i have updated the port and encryption settings on my computer internet account (thunderbird) but it won't recognise the password. I can access emails on webmail no problem. Could you unblock it for me. Its a bind accessing through web mail all the time.

Regards frank 26

[Chris-TalkTalk]

Hi Frank,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number
• Add the email address to the private notes section

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris