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email support

Ask us about your TalkTalk email account and Webmail.

email

peter147
First Timer
Private Message TalkTalk
Message 5 of 5

hi can not set my secondery email accounts on talktalk app but works just fine on thunderbird have checked my settings 

   regards pete

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4 REPLIES 4

Message 1 of 5

hi thank you for your reply to  the issue i have got it  has been on going for months,   

                                         regards pete

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Message 2 of 5

Hi Pete, there is an issue with secondary mailboxes in the webmail app at present. Our supplier are working to fix it for us. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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peter147
First Timer
Private Message TalkTalk
Message 3 of 5

hi have re entered the the settings on secondary account still wont work 

                                                regards pete

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Gondola
Philosopher
Private Message TalkTalk
Message 4 of 5

Hi Peter

 

Good to know you can access your mail messages and send new mail messages via Thunderbird. I'll assume webmail is working ok for all email accounts by signing in / signing out / signing in to each mailbox individually.

 

So, what's not working in terms of setting up the added email accounts to a primary login?

 

  • Select the drop-down arrow to the right of the New email button
  • Select Add email account
  • Enter the TalkTalk email address and password
  • Select Add
    If the account fails to add then select Configure manually and enter the following settings:

 

 

Server Type  IMAP
Account name Your choice
E-mail address

The added Email address

Incoming server type

IMAP

Incoming server name

mail.talktalk.net

Connection Security SSL/TLS
Server port 993
Username The added Email address
Password The added Email's password
Outgoing server (SMTP) name smtp.talktalk.net
Connection Security STARTTLS
Server Port 587
Outgoing Authentication As incoming e-mail server

When you've entered the details of the added email account and double checked then select the blue Save button.

GondolaCommunity Star 2017-2024

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