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email support

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emails sent to Archive folder

fredo2
First Timer
Private Message TalkTalk

Friday

Message 4 of 4

emails going to archive folder not in box

Labels:
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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to fredo2

2 hours ago

Message 1 of 4

Excellent. Thanks for letting us know. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fredo2
First Timer
Private Message TalkTalk
In response to Ady-TalkTalk

yesterday

Message 2 of 4

Hello Ady

Not being techie it took best part of Sunday but in the end I did delete a lot of Rules (rather than filters which I couldn't find). it appears to be working now.

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 3 of 4

Hi fredo2, have you logged into webmail and checked for filters pushing mail into archive as others have? 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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