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email support

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not receiving emails

ally11
Visitor
Private Message TalkTalk
Message 2 of 2

I am not recieving all emails. Some from people who are in my contacts list and I am getting some of their emails, (they then forward the one they originally sent so I can see they sent it and it is nowhere, not in spam or anywhere, just disappeared into the ether!). What is happening as it's very annoying, I've missed some important emails.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi ally11, do the senders get any bounce back messages? If they don't please send me a private message with their email addresses and I'll run scans to see if we blocked them. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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