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posts from Talktalk.net domain being blocked

Tinkerer
Popular Poster
Private Message TalkTalk
Message 4 of 4

I posted this request yesterday but it seems to have disappeared, so here is my second attempt.

 

I send emails to members of my club through the email service run by the club's webhosting company www.one.com.

 

recently some of those emails have been bounced back as rejected and the accompanying message, which I have copied at the end of this request, seems to indicate that the posts from the  talktalk.net domain are being blocked.  Neither of the ip addresses mentioned are mine (I checked on line).  Can anyone advise please?

 

 

Message received from remote postmaster (I have obscured the intended recipient's address):

 

"This is the mail system at host mx4.pub.mailpod9-cph3.one.com.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

<##########@btinternet.com> failed: host mx.bt.prod.cloud.openwave.ai

 (65.20.50.207) said: 571 DMARC Reject (5.7.1.2) on 2025/01/27 13:41:08 GMT  from un-validated IP address: 185.164.14.124. The DMARC policy for the domain  talktalk.net tells us to reject this email. We protected our customers by not  allowing any more emails from your IP address till we notice an improvement.

 You may have been affected unknowingly through your email provider. Please  contact your email provider to assist. Our Postmaster will be unable to help  you. (in reply to EOD command)"

 

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3 REPLIES 3

Message 1 of 4

Hi Ady,

 

I have sent an email to the same address from webmail and immediately received the message below.  If it helps, the club address I sent it to, that forwards the email to the recipient, is ######@probus-teddington-hampton.org.uk and it is hosted by www.one .com.  I have edited the recipient's name above and in the message below for privacy.

 

Message from remote postmaster:

 

This is the mail system at host mx2.pub.mailpod9-cph3.one.com.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
<######@btinternet.com> failed: host mx.bt.prod.cloud.openwave.ai
 (65.20.50.207) said: 571 DMARC Reject (5.7.1.2) on 2025/01/30 11:18:35 GMT
 from un-validated IP address: 185.164.14.119. The DMARC policy for the domain
 talktalk.net tells us to reject this email. We protected our customers by not
 allowing any more emails from your IP address till we notice an improvement.
 You may have been affected unknowingly through your email provider. Please
 contact your email provider to assist. Our Postmaster will be unable to help
 you. (in reply to EOD command)
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Ady-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi Tinkerer, please confirm that the same happens when you login to TalkTalk webmail and send directly to the intended recipients. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @Tinkerer  I strongly suspect that there are changes going on in the background which are causing these issues. Hopefully they will be resolved sooner than later I strongly suspect that there are changes going on in the background which are causing these issues. Hopefully they will be resolved sooner than later.

I don't work here and all my opinions are my own.